How to Spot and Avoid Online Casino Scams: A Complete Tutorial


Selecting an online casino in New Zealand can be quite daunting due to the overwhelming array of options available. To ensure an optimal and pleasurable experience, it is crucial to thoroughly assess all aspects of the respective pokie site in advance. Among the paramount considerations is clearly security. Every punter should understand the importance of casino scams, and most seasoned players do. This is why mostly novice players my fall prey to these types of scams.

Although online casinos can offer fun and excitement and even some extra cash, caution is required, especially with unlicensed sites. However, the concern of potential scams looms large when personal banking information is required. Fortunately, there are proactive measures one can take to sidestep scams and securely engage in real-money gambling at online casinos. The guide below is written for players based in the country of New Zealand, but can be followed by gambling enthusiasts from other countries as well. 

Different Casino Scams

Every Kiwi with an interest in online gambling is recommended to remain cautious as there are various types of casino scams. To make sure our readers do not fall prey to these online practices, the below section will give you a brief but clear explanation of the different types of casino scams. Armed with this information, you should be well-prepared to identify and stay far away from these pitfalls. At the same time, our goal is to make you indulge the thrills of online gambling as it is still a fun activity. Here are the different online casino scams:

  • Manipulated Games: another tactic deployed involves manipulating online casino games to favour the house unfairly. By altering the algorithms or outcomes, they undermine the integrity of the casino games like pokies or even table games, leading players to believe they have a genuine chance to win. Our mission at KiwiGambler is to equip you with the knowledge to recognise when something is not right and consequently make informed decisions to protect your interests.
  • Identity Theft and Fraud: with the digital landscape providing ample opportunities for cybercriminals, identity theft and fraud are ever-present threats in the realm of online gambling. It is therefore important you know how to secure your personal information, recognise potential red flags, and thwart the attempts of malicious actors seeking to exploit your identity for their illicit gains.
  • Non-Payment of Winnings: imagine the heartache of winning a significant sum in an online casino, only to discover that your rightful earnings are withheld without justification. Regrettably, this distressing scenario occurs more often than one would hope. Later in this guide, we shall delve into the warning signs that may signal a casino’s reluctance to pay out winnings and discuss best practices to safeguard your well-earned rewards.
  • Phishing Scams: phishing scams remain a high concern in online activities, and the domain of online gambling is no exception. These deceptive tactics aim to extract sensitive data, such as login credentials or financial information. Familiarising yourself with the modus operandi of phishing scammers will make it better possible to shield yourself.
  • Deceptive Online Casino Bonuses: whilst casino bonuses can enhance your gaming experience, some unscrupulous operators employ deceptive bonus schemes to entice players into unfavourable terms and conditions. Understanding the nuances of these offers will empower you to distinguish genuine bonuses from potentially detrimental ones.
  • Fake Casino sites: these rogue casino platforms often pretend to be licensed casinos, luring on novice and thus unsuspecting punters. With carefully crafted interfaces and all sorts of promises, they attempt to trick users into depositing funds and engaging in fraudulent gameplay. Learning to identify these signs of such deceitful sites will serve as your first line of defence.

A combination of the above varieties is also possible. Some online casino websites NZ can deceive players in different ways which is why full attention is always advised, especially when you’re dealing with real money online casinos.

Online Casino Scams: How Do I Recognise A Scam?

Protecting yourself from online casino fraud requires a keen eye for recognising different warning signs. This section therefore delves into some very common indicators of an online casino scam, giving you the knowledge to steer clear of possible pitfalls.

  • No Licence or Hard To Find Company Information: safe online casinos operate with licences and adhere to regulations set by reputable authorities. Some of the best known regulators are the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). Legitimate platforms proudly display their licence and registration details on their websites, usually found in the footer. The license number can also be consulted in the gambling authority’s register. At the same time, the absence of this information  may raise red flags.
  • Inferior Web Design/User Interface: a casino’s website is its digital storefront, and reputable online operators take great care in providing a well-organised and user-friendly experience. Poor website design and broken links often suggest a lack of professionalism which clearly isn’t the way to go for no online operating business.
  • Lack of Transparency: trustworthy online casinos are known to prioritise transparency by presenting clear and easily understandable terms and conditions. If you encounter confusing or vague language in these essential documents — typically found in the footer of the website — it might signal an online casino to hide crucial information.
  • Pressure to Deposit Money: reputable online casinos respect players’ autonomy and prioritise responsible gambling practices as their reputation is at stake and they’re audited by third parties. Any platform exerting pressure on players to deposit funds or engage in high-stakes betting may be involved in fraudulent behaviour.
  • Unsolicited Communication via Email or Phone: be wary of online casino websites that bombard you with unsolicited emails or phone calls. Legitimate casino operators usually avoid intrusive marketing practices. Unsolicited communication, or SPAM, could be a sign of phishing attempts or other fraudulent activities.

By recognising the above signs of what an online casino scam looks like, you can safeguard both your personal and financial interests and avoid falling victim to deceitful operators. Staying cautious will make you enjoy a worry free casino experience.

How To Avoid Online Casino Scams

To ensure a safe online gambling journey to our Kiwi followers, we want to stress the importance of acquiring the right knowledge on how to avoid scams. The section below therefore presents a list of 7 useful tips to help you to embrace online gambling without having too much about your safety:

  1. Verify Licences and Other Certifications: authentic online casinos boast licences and certifications from reputable authorities, such as the Malta Gaming Authority (MGA), Gibraltar Regulatory Authority (GRA), or the UK Gambling Commission (UKGC). Look up the casino’s licence numbers in the different registers by the MGA or UKGC and try to stick to casinos that hold licences that are issued in Europe. 
  2. Check the Operating Company: pay attention to the company behind the online casino, especially if it’s a new online casino. A strong and experienced operating company is more likely to deliver a reliable service, providing you with a more secure gambling environment. Even though a casino site can appear to be new, the operating company behind it can be very experienced and thus provide a strong basis. 
  3. Evaluate Reviews: not only take a closer look at our reviews, but also assess reviews and feedback from fellow players. This will help you gain valuable insights into a casino’s reputation and reliability. Do avoid sponsored reviews that are shared by influencers. 
  4. Cautious with Bonuses: always be cautious with casinos that offer online bonuses that, let’s say, seem a bit “too good to be true”. Scrutinise the terms to the small details and stick to platforms with reasonable bonus and promo policies. Pay extra attention to the wagering requirements, minimum deposit, maximum deposit, and valid casino games such as online pokies
  5. Do Not Download Software: It is highly recommended to avoid downloading any online casino software. Nowadays, there is really no neeed to install casino software on your computer as all games are readily playable through a web based client. Although certain operators may offer the option to install software, it is better to stick to playing solely within a browser. Downloading a mobile casino app to your mobile phone or tablet should not cause any problems though. 
  6. Contact Customer Support (Before Signing Up): before engaging in real money online gameplay, just make sure reach out to customer support to test their overall responsiveness, both in terms of speed and professionalism. Please note that some casinos only let registered users contact them, so you might need to sign up first. Avoid platforms with inadequate or unresponsive customer service.
  7. Use Trusted Banking Solutions: stick to reputable banking solutions that are known to provide help and fraud protection. This is typically the case for PayPal or credit cards that have put in place all sorts of policies to protect their users when they make online purchases. Do not share any sensitive data with non-licenced online casinos, such as credit card details or social security numbers. Only use strong passwords and ideally go ahead and enable two-factor authentication. This significantly enhances account security.

By following these tips, you can significantly enhance your chances of a secure and enjoyable online gambling experience while minimising the risk of financial losses. The tips can be summarised as follows: stay informed, exercise caution, and relish the thrill of online gambling responsibly. 

Concluding Remarks

Whilst internet gambling is a delightful pastime for most New Zealanders, it’s crucial to stay vigilant and protect yourself from online casino scams. Embracing some simple measures can help safeguard your personal and financial well-being. 

One of the key steps is conducting thorough research on any online pokie site to ensure its legitimacy with the casino’s licence being the most tangible proof. By familiarising yourself with the most common scam types, recognising the different warning signs, and adhering to practical guidelines to avoid casino oriented scams, you can effectively reduce the risk of falling victim to fraudulent online casinos.

With these invaluable guidelines now at your disposal, you can embark on your online gaming journey today with a lot more confidence, knowing that you can play safely and responsibly. Always prioritise safety and security while engaging in online gambling, maintaining a cautious approach. For additional safety tips in the realm of online gambling, go ahead and check out our latest list of the top online casinos in New Zealand. We are always dedicated to providing you with a secure and enjoyable gambling experience.


Gabrielle Hills

I'm Gabrielle Hills and I have more than 3 years of experience in the gambling industry, As a senior editor, I aspire hard to analyze different online gambling clubs and rewards and distinguish the best ones for the players. I would like to show you, how new players begin their journey with online gambling very easily without prior knowledge. Regarding this context, you can find out which online casino bonuses and NZ casinos are worthwhile for novices as well as experienced players. I believe in constructive criticism so readers can approach me anytime to provide their feedback.

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