Top 10 Criteria to Check At New Casinos

New casinos keep fascinating us as we’re always interested in seeing how good an online casino holds up against the competition. This is why we’re fond of testing out new online casinos. Finding proper new online casinos is one of our main tasks, but we have to admit that it’s quite a challenge to find new casino sites in New Zealand that are actually worth adding to our shortlist. Luckily, the more the industry develops and online gambling becomes a mainstream activity, the more websites we expect to feature on our platform.

The number of new high-quality casinos that hold strong licences, vast portfolios, and a nice range of bonuses is growing by the day and a lot of them have become available in NZ. For less experienced players it can be yet a whole other challenge to recognise what things to focus on which is why we’ve come up with the Top 10 criteria to check at new casinos. This should make your search for a high-quality online casino a lot less time-consuming and help you discover the best brands New Zealand has to offer today.

Top 10 Tips to Consider

We consider ourselves experts in the markets as we’ve got years of combined experience in both offline and online gambling. This explains why we can easily recognise which online casino has what it takes to become a stable and profitable website. This is particularly true for new websites that will need to put a lot more effort into promoting their brands and attracting new customers. In order for you to get a better understanding of the criteria to check at new online casinos, we have listed 10 of our performance metrics.

We suggest you carefully go through these when you visit new casinos in NZ.

1. Owner Reputation

New online casinos don’t earn a vast reputation overnight, which is why the site’s owner plays a crucial role in determining a website’s trustworthiness. New online casinos aren’t necessarily inexperienced as they may be backed by major igaming concerns that have years of experience with other sites. The owner’s reputation is therefore just as important as the casino’s brand image. Predicting a casino’s long-term success is often determined by the people behind the site. Strong operators are known to launch strong new websites.

2. Licence

In addition, it all starts with a good licence as well. Strong licences make a huge difference as well as it’s one of the ways to recognise if a new site is audited by an independent third party. Most strong casino licences are issued by official gaming authorities in Europe, which are considered the best in today’s gaming markets. Casino operators that wish to include crypto in their banking options often operate from Curaçao. The more licences an operator holds, the better. KiwiGambler holds a strong preference for European licences.

3. Welcome Deal

Today, a lot of online casinos that are available in New Zealand work with at least one bonus offer, with the welcome bonus being the most common promo offered to players. Welcome deals are meant for new players that sign up for the platform. They come in different forms with top up bonus money, free spins, and cashback being amongst the most popular options amongst players. Before you join a new casino you should always check whether there is a welcome bonus waiting for you to be claimed. Also very important are the terms that come with them, which we’ll dive into later on in this guide.

4. Portfolio

Kiwis who find their way to online casinos do that to play their favourite casino games on the internet. This is why a casino’s overall service is often judged upon by the games it has to offer. New casinos that are part of larger iGaming concerns are known to have large game portfolios as economies of scale makes it possible for their operating companies to include previously purchased games on other websites too. As for a casino’s portfolio it is essential to take a better look at both the quantity and quality on offer. Other than a good selection of online pokies, a varied casino also needs to feature live games, table games, and preferably other categories like bingo, scratch cards, and poker as well.

5. Banking Solutions

Banking is yet another crucial performance metric to bear in mind as the perfect real money casino experience ideally starts with a deposit and ends with a payout. The process from A to Z is therefore a very important one as you would want it to be both smoothless and easy. This means, amongst other things, that a fair range of banking methods should be available so that players can go ahead and deposit their funds with a payment solution they’re familiar with. It also means that you should be able to have access to your funds quickly after having deposited them. And it should of course be free of charge to make transactions. Although it may sound challenging, online casinos have tried to facilitate this by coming up with banking pages that tend to be detailed.

6. Mobile Compatibility

Most online casino websites value their mobile users as much as their desktop users and with the growth of mobile casinos in recent years it won’t be difficult to understand why. The introduction of mobile casino sites gave casino fanatics even more flexibility as they were now able to make their online wagers whilst they were on the go. This effectively explains why a lot of players now access their favourite casino games whilst they’re out and about and why both providers and casinos have started optimising their games for mobile play. Today, most, if not all casinos we recommend are mobile compatible.

7. Customer Service

Although we hope you won’t need them too often, good customer support agents are the backbone of a good online casino as strong customer care is yet another way to see whether an operator is willing to build long-term relationships. New online casinos try to go the extra mile to make sure their customers feel comfortable and stick around. When it comes to customer retention, good customer service can make a huge difference. For New Zealanders it is particularly important that the preferred operator works with 24/7 support as the contrary would be difficult for players from down under due to time differences. Customer support agents need to be responsive, professional, and friendly.

8. New Zealand Dollars

Websites that are available in New Zealand don’t necessarily mean that these sites are actually focused on Kiwi players. One way to recognise whether NZ is an important target market for the casino is to check whether you can pay and play in NZD dollars. Casinos that are available in NZ are often wrongly assumed to also offer their services in our currency, but this isn’t always the case once you take a closer look. The number of NZD Casinos, thus online casinos that are fully adapted to the market in New Zealand, is growing. This typically means that bonuses are also available in New Zealand Dollars.

9. Promotions for Existing Users

Most online casinos have welcome deals to attract new players, but the best operators also think (or: value) of their existing client base. This is why the online casinos we usually recommend offer promotional deals for existing customers, as well as weekly or other deals which show how willing a website, is to invest in a long-term relationship with the customer. The terms that come with them should be feasible as well which brings us to our final tip.

10. Terms and Conditions

Every casino works with a set of terms and conditions which can normally be found in the casino’s footer. There are separate bonus terms which are typically featured on the promotion page or more specifically in the bonus self. All terms and conditions should be easy to consult and understand whilst the trustworthiness of a casino can be recognised by the terms it works with. Feasible terms generally mean you’re dealing with a fair casino. We recommend you to get a grasp on the most important terms and conditions.

Gabrielle Hills

I'm Gabrielle Hills and I have more than 3 years of experience in the gambling industry, As a senior editor, I aspire hard to analyze different online gambling clubs and rewards and distinguish the best ones for the players. I would like to show you, how new players begin their journey with online gambling very easily without prior knowledge. Regarding this context, you can find out which online casino bonuses and NZ casinos are worthwhile for novices as well as experienced players. I believe in constructive criticism so readers can approach me anytime to provide their feedback.

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