Europa Casino → Get Up To $600

Europa Casino's Short Introduction

Europa Casino may sound like an online casino that is merely focussed on Europe, but they have now shifted their attention to down under and it’s about time. This online casino has been out there since 2004 which makes it one of the most experienced casino sites that is available for players in New Zealand. Although that may look very promising we have to warn you that we have analysed this website from top to toe in order to give you an in-depth overview of this online casino. Ready to find out more? Scroll on as this casino platform has its stronger and weaker points.

Europa Casino Desktop Preview

Europa Casino Games Preview

Company Informations

1. Company Name: Universe Entertainment Services Malta Limited
2. Address:
   Level 3, Valletta Buildings, South Street, Valletta, VLT1103, Malta
3. Established: 2004
4. Licensed by: MGA
5. Contact: [email protected]

KiwiGambler’s Europa Casino review

One of the 5 brands launched by Universe Entertainment Services Malta Limited, Europa Casino is the only one that is still standing to this day which isn’t very reassuring, we have to say. At the same time, this is an online casino that has been around for a while as their company history goes back until 2004 and they do hold an MGA licence which is about the strongest permit out there. This gives the KiwiGambler team some extra reason to look at all the ins and outs of this gambling site to prepare you in the best possible way for your journey to one of Europe’s most experienced online casino websites. In this review, you’ll learn whether this pokie site is worth a shot or not.

Bonuses at Europa Casino

Europa Casino has a 160% welcome bonus of $ 600 for new players from New Zealand; this amount is in USD with the bonus cut into two different deposit bonuses. The casino’s welcome slider makes you think like there is a $2,400 welcome offer waiting for you, but KiwiGambler considers this not part of the welcome package, as it stretches to weekly bonuses over a longer period of time. Instead, this is what you’re entitled to:

Regular Welcome Bonus

1. 100% deposit bonus up to a max of $ 100.
2. 60% deposit bonus up to a max of $ 500.

High Roller Welcome Bonus

There is also an alternative, a high roller bonus for those who wish to deposit $1,000 or more. Big spenders are entitled to a 50% top-up, awarding a total of $1,500 in total.

Playthrough requirements are set at 30x which are fairly reasonable although we have to underline here that the other terms and conditions are somewhat difficult to follow. We’re not sure what Europa Casino is doing here as this is definitely not the way to present the bonus terms. We ask all of our followers to pay very close attention to the bonus terms and conditions and contact the casino in case you have any questions.

Registration Process

Although this seems like a downloadable casino it is actually not which means you’ll need to click through to the main page after which you can register by going for the Join Now option. This button is found in the top right corner and its green colour will make sure you’ll know where to go. The steps are fairly simple to follow, but make sure you pay attention to the user name you set as this will be used to login to your account. Unlike many other casino websites, there is no option to play in New Zealand Dollars so if that is of importance to you we suggest you look at these NZD online casinos. Other than that, we don’t expect Kiwis to run into any problems when signing up to this gambling site.

How Fast are Payouts at Europa Casino?

Europa Casino hasn’t made it to our page of fast payout casinos as most of their banking solutions require the player to be very patient. Even for e-wallets such as Trustly, it requires the player to wait for 3 to 5 business days which is highly unusual for an e-wallet. Then again, for other e-wallets such as Neteller and ecoPayz, instant payouts can be expected which is just about perfect. The minimum withdrawal amount begins at $ 20 which we find reasonable as it’s fairly common across casinos. Lastly, the maximum amount one can withdraw is stated in euros, € 20,000 per month, which makes it a bit confusing as you’ll need quite a lot of back-and-forward calculations from NZD to other currencies.

KYC and AML

Every casino is required to follow Know Your Customer (KYC) and Anti Money Laundering (AML) guidelines and Europa Casino follows Maltese and thus European laws when it comes to their gambling services. As part of this, players will need to be verified upon their first withdrawal which is something to take into account. It also means that you need to send proof of your id and proof of address which usually slows down the first payout. Once you’ve gone through their id confirmation process you’ll enjoy faster withdrawals.

Europa Casino Online Pokies and Providers

Europa Casino gives players a game assortment of 2000 games to choose from, delivered by more than 20 providers. The number of +2000 casino games is very decent and the list of providers is very impressive as well as it contains names such as Playtech, Pragmatic Play, and Microgaming. These are some of the best-performing providers out there which should give you an idea of the overall quality of the games waiting for you. Below, we have listed some of the titles you can make your real money casino spins on:

Live Casino

The live dealer casino isn’t as big as we’d hoped for considering the overall size of the game lobby, but it’s still very reasonable. The same is true for the quality delivered by providers such as Evolution and Pragmatic Play Live which means you’ll find both table games and live game shows in this section. Please note that the live dealer casino doesn’t always display the full game offer, but selecting “live” via the regular casino lobby is another way to get to your favourite live dealer games. Some of the titles you’ll come across are:

Europa Casino Loyalty Programme

This casino has set up its welcome bonus in such a way that it is directly included in the package for new users which gives players the idea that a total bonus of $ 2,400 is waiting for them. Instead, new players are entitled to receive a minimum € 25 Weekly Loyalty Bonus. This pokie site also rewards its loyal players with other weekly bonuses giving you the chance to earn up to 250 EUR in bonuses every week. The exact height depends on the status of your VIP programme. On top of that, comp points are awarded for real money bets at the rate of 1 EUR for every 100 comps. As with the other bonuses, your VIP level will also make you increase the amount of money you receive from this casino.

Europa Casino Customer Support

We hate to say it, but despite Europa Casino’s story going back to 2004, they do not offer 24/7 support. The limited opening hours are 06:00 am – Midnight GMT, 7 days a week. This is not only highly annoying for customers based in NZ due to our time zone, but it also makes us wonder whether this is a stable brand. If a casino has such a long story but still doesn’t work with 24/7 support, then its customer base must be limited. For those who still want to sign up for this casino, you have the following options to contact customer support:

1. Log in for a live chat.
2. [email protected].
3. Phone(international): +44-1472-517323.

Europa Casino Responsible Gambling

We have to say that we were very pleased with the Responsible Gaming policy of this casino which is basically divided into different sections of the website. The Responsible Gaming page as found in the footer covers the basic info whilst the account offers different ways to limit your spending, time, or control yourself in other ways such as setting loss limits, session reminders, and requesting time-outs or fully excluding yourself from play. The FAQ page and customer support can also help you in case you need assistance.

Conclusion

All in all, those are some very mixed feelings when it comes to Europa Casino, offered by Universe Entertainment Services Malta and available since 2004. We’re normally very keen on experienced casino operators and what you’ll actually notice from this is the quality of the providers they work with — both when it comes to the games on offer — and the payment providers they work with. At the same time, we didn’t like the way they presented their casino bonuses which is especially true for the bonus terms that come with them as well as the way they announce their welcome package.

At the same time, they do have a loyalty program that consists of different benefits, which will be appreciated by most existing clients from New Zealand. Their responsible gaming policy is pretty solid as well. With an updated website, a 24/7 customer support desk, and an updated welcome bonus policy we think this brand would definitely position itself a lot better. Then again, they’ve had since 2004 to do so, but they failed to do so. If you plan to sign up for this casino then make sure to think twice.

Get in Touch

1. Contact: [email protected]