How We Review Casinos

How We Review Casinos

We are very transparent and honest when we review online casinos for New Zealand players. Kiwis will find only quality casinos on our platform. We check various factors of the casinos and make sure they meet the standards. We would like to show you how our team rates and reviews new online casinos in NZ with this page. You will be glad to know how we check bonuses and research bonus rules, payment options, security features, and many more things. Our readers will learn why they can trust us with what we offer on our website.


Money is the main factor that attracts players to online casinos, so the safety and security of the money and the transaction are essential. Lay players may not know how to assess the security functions provided by casinos. Therefore, we pay attention to security features in particular:

Legitimacy and Regulations

The legitimacy of a casino can be determined by the license it possesses. In New Zealand, UKGC (United Kingdom Gambling Commission) and MGA (Malta Gaming Authority) are the most recognized gambling authorities that issue licenses to online casinos. The license ensures that the casino operates by the rules and regulations established by the law. We take a look at the casino while reviewing the casino first-hand.

Data Encryption

As we said, money is the main factor for players. So, we make sure that the casino we present in our listing offers a secured data encryption system. In our reviews, we mention whether the casino offers 128-bit SSL encryption or 256-bit SSL encryption.

Player Experience

The licenses, the seal of trust, and other security features assuredly show the safety standards at a casino. However, the real experience of the players should not be missed. This is why we check various forums and players’ experience on Twitter and other social media platforms. This gives us glimpses into the real side of the casino so that we can make a transparent review of the casino.

Games and Software

Hundreds of online casinos offer their services in New Zealand. They all have different catalogues of games. We check all the things related to the games and the game provider. We emphasize the quality of games and return-to-player percentage.

Range of Games

An ideal casino offers a vast collection of games on its roster. These games are categorized into different variants. In our review, we present what kinds of games Kiwis would find at a casino. Whether a player likes pokies, jackpots, live casino games, or tables, we believe he should be informed upfront about the game’s catalogue.

Game Providers

A large game selection doesn’t always mean high-quality games. The developers of the various casino games make a lot of difference. We check how many providers the games are provided by, their reputation, and their uniqueness. While drafting reviews, we study the quality of the games offered by each game provider.

RTP (Return-to-Player Percentage)

Payout percentage, payout ratio, or RTO is very significant while playing any casino game. This decides the winning odds of players at a particular game. The higher the RTP, the higher the chances of winning. Therefore, we emphasize the “win rate” of all casino at the top.

Real Money Pokies

We know Kiwi players love online pokies, and that’s why we pay special attention to them while reviewing game selection. We check mobile pokies, online pokies jackpots, and chances of winning at these games. In our review, we make sure NZ players find the best online pokies real money.

Free Games

It is essential to check the availability of free games at a casino. This is perfect for novice players in NZ. They can test the games without depositing real money. The free casino games collection at a casino showcases its positive side.

Payment Options and Payout Speed

Once you are convinced of the game selection and the legitimacy of the casinos, you need to check the payment options. Deposit and withdrawal methods must be secured, easily available, and quick. Along with all these, the payout speed of the winnings also deserves attention. We cover all these factors in our reviews.

Available Payment Options

An ideal online casino provides a variety of payment methods. We check the reliability of these payment methods when reviewing the casino. We ensure whether the payment options are easily available in New Zealand. This helps the players to pick trustworthy and fast payment methods for them.

NZD Acceptance

Not all casinos in New Zealand accept NZD as a currency option. Since we are dedicated to Kiwi players, we check if a casino accepts New Zealand dollars. We mention this detail in the summary of a casino. If you prefer online casino NZD, we have also made a list dedicated to them.

Deposit and Withdraw

The security of the transactions is very crucial. A player will want their deposits instantly and securely credited to their account. We present details about the various payment methods and how quickly they reflect deposits.

Besides, it is essential to note that all deposit options are not available for withdrawal. Only selected banking methods support withdrawal. That’s why we especially mention payout options in our reviews. Having multiple options for withdrawal at a casino is a good thing for players.

Payout Speed

If you have paid attention to our reviews, then you might have noticed we provide payout time detail in the first segment of the review. Most casinos offer banking options that are very quick to cash out the money. However, the payout process is a thing that takes time—high-quality casinos process withdrawal requests within 24 hours. So, we emphasize this aspect and strive to provide information on fast-payout casinos in NZ.

Bonuses for New Players and Loyalty Rewards for Old Players

Bonuses are the first thing that attracts new players. However, it is essential to know the real potential of the bonuses, the terms and conditions attached to them, and the chances of making money out of them. We check all these things for readers so they always get the best offers.

Welcome Bonus and Bonus Rules

Every casino offers welcome bonuses for the new players. We assess these offers and include in our reviews information on whether new players should grab them. Each promotional offer for new players is anchored with wagering requirements and other terms. We present all these bonus offers and bonus rules in a straightforward way within the first segment of our reviews. This helps players to know if the bonuses are really as advantageous as they seem.

Offers for Existing Players

Casinos not only have lucrative offers for the new players, but they always have some on-going promotional bonuses for existing players as well. We make sure to mention such offers in our reviews so that players don’t miss casinos’ weekly, monthly, or festive special offers.

Loyalty Rewards and VIP Programs

Most online casinos provide loyalty points and several VIP programs for their loyal existing customers. These kinds of programs are dedicated to the high rollers. If players want to take advantage of such loyalty programs, they can check the requirements that need to be fulfilled. VIP programs may include free entry to the tournaments and so on. We mention in our review if a casino offers such loyalty rewards for the loyal players.

Mobile and PC Compatibility

Online casinos come with multiple device support. Kiwi players love to play their favourite gambling games on mobile phones. Mobile casinos are the easiest way to access the games. Thus, while reviewing the casinos, we pay attention to the casino site’s compatibility with PCs and smartphones.

Mobile Optimized Platform

It is important to note whether a casino provides a mobile-friendly website or an app. All casinos do not provide mobile casino apps. Casino apps are the quickest way to play your favourite pokies. However, having a mobile-optimized website can be a great thing as players can access online casinos no matter what mobile operating system they use.

Availability of Mobile Games

The collection of games at mobile casinos is a bit narrow compared to the computer. We check what games are available at a casino on its mobile counterpart. Whether players use iOS or Android smartphones, their gambling experience should not be compromised. Besides, the gameplay experience, quality, and performance of the games on the phone have a special place in our reviews.

Desktop Experience

Some casinos ask the users to download software to play real money games, while others allow them to play all games instantly. Playing on a website or software is the sole choice of the players. Thus, to make this choice simpler, we pay attention to these things in our reviews.

Customer Service and Responsible Gambling

Assisting customers is the duty of a casino. Most top-quality casinos offer reliable customer support via live chat, phone, or email. Players may need help in various cases, and this is how they can get their problems solved. In addition, offering responsible gambling features is an incredible thing about casinos.

Channels of Support

As we said above, phone call, live chat, and email are the ideal customer support channels provided at the online casinos in New Zealand. At KiwiGambler, we cover these aspects in our reviews. Players must know the channels they can use to get quick assistance from the casino’s support team.

Availability of the Customer Support

Generally, quality casinos in New Zealand provide 24/7 live chat support, but several new NZ casinos also provide phone support. This way, customers can get their queries solved quickly. We check this support service time so that players can rely on it.

Responsible Gambling

All reputable and popular online casinos provide responsible gambling features. This shows the social responsibility and goodwill of the casino. If players find themselves getting addicted to casinos, they can use the responsible gambling features, like self-exclusion, setting limits on gameplay, setting limits on deposits, and reaching out to a team of experts for moral support.

This is how we assess and review online casinos for NZ players. We recommend you check every detail mentioned in our reviews before signing up to grab the bonus offers. If you have any suggestions or feedback on our casino analyzing system, you can reach us through the contact page.