Dunder Casino → $200 + 50 Bonus Spins

Dunder Casino's Short Introduction

Dunder was launched in March 2016 by two Swedish casino fanaticos with many years of combined experience, both from working in the gaming industry and as eager players themselves. This apparently worked out as the online casino is still popular among players around the world, including Canada, India, and New Zealand. At KiwiGambler we are mainly interested in how well this casino performs in relation to other brands that are available in NZ and that is why we came up with this review. According to its Scandinavian owners this is a “beautiful casino with user friendliness in focus” and below you’ll discover whether this claim is valid or not. Read on to find out more.

Dunder Casino Games Preview

Company Informations

1. Company Name: Dunder Limited
2. Address:
   The Unicorn Centre, Triq il-Uqija, Ibragg, Swieqi, SWQ 2335, Malta
3. Established: 2016
4. Licensed by: MGA
5. Contact: [email protected]

Dunder Casino

Beautiful it surely is as Dunder Casino manages to show how user friendly websites can get by including appealing colours, large icons, and lots of space. Two things stand out immediately as you’re instantly taken to the sign up screen which may be considered a bit too pushy to some if you ask us. But once you scroll down you’ll quickly see there are more than 2600 games available which are definitely a few valid reasons to create an account at Dunder. We would’ve liked to see a part of the game lobby on the front page instead of some basic images, but at least the home page looks calm. No navigation menu at the top of your screen, but by clicking on “Games” you will be led to the game portfolio.

Dunder Casino Deposit Bonus

Online casino bonuses come in different shapes and sizes as it’s one of the most popular ways to turn visitors into customers. Dunder Casino’s NZD$ 200 100% Deposit Bonus + 50 Free Spins is a bit disappointing as the welcome bonus was a lot higher before (NZD$ 600 + 200 Free Spins) which makes the new welcome package a major downgrade.

Wagering requirements are 35x for the bonus money and 30x for the free spins. The spins can be used for Sweet Bonanza by Pragmatic Play. Also, the bonus spins will expire after 24 hours if you don’t activate and use them. For a full overview of the terms, we refer you to Dunder’s promotions page.

Registration Process

To start your playing at Dunder Casino, go for the green “Sign Up” button displayed on different sections of your screen, including at the upper right corner. By filling in some of your personal details, including a name, mobile phone number, and email address you will be able to start the fun at Dunder Casino within a minute of your time. The sign up process works smoothly and will get you up and running very easily.

Deposits and Withdrawals – Limits and Methods

Dunder works with a rather small range of banking methods, but it does cover most categories so our guess is that most people will have a banking solution or two they feel comfortable with. Traditional payment solutions like credit cards and e-wallets such as Skrill and Trusly are listed, while maximum withdrawal limits stand at 50,000 US Dollars which is rather reasonable, especially if you compare it with other casinos operating in NZ.

Payments are instant in most cases, making this a fast-payout casino. For more information about the withdrawal process, make sure to check out the casino’s banking page.

KYC and AML

The banking page will also tell you more about the casino’s Know Your Customer (KYC) and Anti-Money Laundering (AML)-standards as this website is required to follow these. This means that you will need to verify your identity when you make your first withdrawal. This means that you will need to send proof of income, a bank statement, and/or a copy of your id in most cases. Most casinos require these, so don’t look up strange as it is standard procedure. Every user signed up here will need to go through the same steps.

Online Pokies and Providers

There are approximately 2600 online pokies featured in Dunder Casino’s catalog which we believe offers plenty of options to enjoy pokies, live dealer games, jackpot pokies, and everything in between. We also enjoyed the way the lobby offers its visitors a range of highly original categories to filter its content. There are all sorts of categories to choose from including High Roller, Megaways, Egypt, Drops & Wins, Stacked Wilds, Sticky Wilds, and Bonus Wheels. We haven’t come across other casinos that work with categories as specific as Dunder so this is definitely a very big advantage as it makes it a lot easier to find the games you’re interested in. While a fully responsive website this is also one of the best mobile casinos we’ve reviewed for you lately.

Live Casino

Dunder’s live lobby features live games by gaming studios such as Evolution, Pragmatic Play Live, and Ezugi. Altogether, Dunder works with a wide array of gaming providers that offer more than 80 live games in total. This should be enough to find the table game or game show you’re after and the good thing is that there are heaps of games in the “Other” category as well which includes games like Craps and Dragon Tiger.

1. Live Blackjack: Lightning Blackjack, Private Blackjack
2. Live Roulette: Lightning Roulette, Live Roulette, Mega Roulette
3. Live Baccarat: Speed Baccarat, Golden Wealth Baccarat, Baccarat KO
4. Live Poker: Live Casino Hold'em, Live Three Card Poker
5. Other: Lightning Dice, Dragon Tiger Live, Craps Live
6. Live Game Shows: Cash or Crash, Crazy Coin Flip, Monopoly Live, Mega Ball

Loyalty Programs

Dunder Casino keeps things simple and only offers one bonus, the welcome bonus. Other than having reduced both the match bonus and the bonus spins, players will also have to deal with the fact that there is no loyalty program, nor are there promos for existing players. We have a very strong preference for casinos that do reward loyal customers, but working with only one bonus does make things a lot easier for all parties involved.

Customer Support

Jeez, we have to say we’re not very happy with Dunder Casino’s customer service either. We did find their customer support agents to be responsive and we kind of enjoyed that their FAQ page is actually filled with useful Q&A’s, but it’s pretty darn hard to recommend a customer service desk that is not operational around the clock. If you want to get a hold of Dunder Casino’s support desk you’ll need to contact them from 6:00 pm to 11:00 am, so good luck on this one mate. Nope, don’t ask us why as this casino has specific websites for different markets like Europe, New Zealand, Canada, Australia, and Japan, but even so, it has a customer support desk that is open during limited hours.

Responsible Gambling

Playing at any online casino should be something entertaining and positive at all times, don’t let it disrupt your day-to-day life or your financial situation. On Dunder’s “Play Sensibly” page you will find ways to help you to play responsibly. This includes a checklist of questions you should regularly ask yourself and different limits that can be set in your account like deposit limits and session limits. There is also an option to request a time-out or opt for self-exclusion. These are all ways to protect yourself if you feel it’s necessary.

Conclusion

Dunder Casino was established in 2016 by Dunder Casino Limited and has therefore earned itself some credits as it’s been able to keep up with its competitors which is an impressive job in a highly competitive industry. This is partially thanks to its great web design and user-friendly platform while its license and its game portfolio of +2600 titles. It still has a lot of potentials as there are some major drawbacks that need to be solved as soon as possible to be considered interesting for players based in NZ.

The first major issue is that its customer service desk is not open 24/7 causing inconveniences due to time differences. Secondly, it lowered its welcome bonus and doesn’t have any promos for existing customers. This may be considered easy to understand by some, but our guess is that a lot of players will decide to try their luck at other New Zealand casinos. Nonetheless, this casino has a lot of potentials so let’s hope they eventually make the most out of it.

Get in Touch

1. Contact: [email protected]