Casino Tropez → 150% Up To $300

Casino Tropez's Short Introduction

Casino Tropez sounds like an extravagant and posh casino, but it’s really not. This online casino site has been around since 2001 which means they’ve attracted all sorts of players interested in pokie games, table games, and live dealer solutions. The Casino Tropez platform is fully powered by Playtech which means that Kiwis won’t be able to enjoy the biggest game assortment, but can count on a strong game offer from a quality point of view. In this full Casino Tropez review we’ll dive into the most important lobbies of the casinos while we’ll also share our opinions about their bonuses, loyalty scheme, and customer support. This review is primarily written for players based in New Zealand.

Casino Tropez Desktop Preview

Casino Tropez Games Preview

Company Informations

1. Company Name: Universe Entertainment Services Malta Limited
2. Address:
   Level 3, Valletta Buildings, South Street, Valletta, VLT1103, Malta
3. Established: 2001
4. Licensed by: MGA
5. Contact: [email protected]

KiwiGambler’s Casino Tropez review

Casino Tropez is one of the brands that is operated by Universe Entertainment Services Malta, with Europa Casino being another one. This gambling operator had to close down some of their other brands (Red Luck Casino, Luck Casino, Iron Bet Casino, Winner Casino) which raises the question of whether Casino Tropez awaits a different destiny. Available since 2001 we don’t expect this casino to close their virtual doors, but some extra attention might be required with this casino. We will therefore pay close attention to what this casino has to offer and suggest you do the same while reading our review.

Bonuses at Casino Tropez

Casino Tropez has a 150% welcome bonus of $ 300 for new players from New Zealand; this amount is stated in American dollars with the bonus cut into two different deposit bonuses. The casino wrongly makes you think there is a $3000 welcome offer waiting for you, but this isn’t actually part of the welcome package, as we’re talking about weekly bonuses awarded throughout the first year. Here is what new users are really entitled to:

Regular Welcome Bonus

1. First Deposit: 100% bonus up to a max of $ 100.
2. Second Deposit: 50% bonus up to a max of $ 200.
3. 20 Free Spins for the first 20 minutes.

High Roller Welcome Bonus

In addition to the regular welcome bonus, there is also a separate bonus for high rollers, available for users depositing amounts of $1,000 or more. High rollers will get an extra amount of 50% added to their deposit with a max of $1,500 in total.

Wagering requirements for the bonuses mentioned above are set at 30x. We didn’t like how Casino Tropez included their other T&C as they’re not very clear if you ask us. Unlike most other online casinos, this operator doesn’t offer a dedicated landing page of the bonus terms in their footer. We urge our readers to pay close attention to the terms.

Registration Process

Making your first spin or bet at this casino is done via the Join Now option. This green button is found in the top right corner making it very straightforward. Although the registration form is somewhat outdated it is very clear and can be completed within a few minutes. We are somewhat disappointed to inform you that this casino doesn’t allow players to make their deposits in New Zealand dollars. This isn’t ideal, but the upside about it is that the bonuses are actually a lot higher if converted to the NZD currency.

How Fast are Payouts at Casino Tropez?

Casino Tropez isn’t very swift when it comes to transactions, we have to say. Waits of 3 to 5 business days are not unheard of, even when it concerns e-wallets such as Neteller or Skrill. The minimum withdrawal amount starts at $ 20 which isn’t very extraordinary. The maximum amount that can be withdrawn is set at € 20,000 per month. This requires some converting so make sure to double-check what numbers this casino works with if you make your payout request.

KYC and AML

Following Know Your Customer (KYC) and Anti Money Laundering (AML) guidelines, Casino Tropez sticks to international rules and laws for their payment processing. Although this casino may not perform as well as hoped for with a lot of our performance metrics, they do hold a gaming license from Malta (EU) so in terms of security and transparency, this casino needs to comply with international auditing standards. All of our recommended online casinos work with KYC and AML, so this site is no exception.

Casino Tropez Online Pokies and Providers

Casino Tropez gives players from New Zealand a game assortment of 400 titles to choose from, all of them delivered by Playtech. The number of +400 casino games is indeed below average and very disappointing for a casino that’s been around since 2001. As they’ve had over two decades to boost the volume of their lobby, we don’t expect this to happen anymore. This is explained though as the game lobby of this casino is limited to one provider only. Below, we have listed some of the titles you can make your spins on:

Live Casino

We weren’t very happy with what we saw in the live dealer casino although it doesn’t necessarily lack quality as the titles are delivered by Playtech Live Live whilst both traditional table games are featured as well as a nice selection of game shows. Some of the games listed in the live dealer casino don’t include a clear title which means players are required to click on the icon and discover what game is actually offered. There is also an exclusive section, but the games featured under this tab aren't what we’d call exclusive. We’re not really sure what Casino Tropez wants to do here.

Casino Tropez Loyalty Programme

Casino Tropez gives its loyal players extra bonuses and does so on a weekly basis. Ideally, you could earn up to $ 250 in bonuses each week, although the exact reward depends on the VIP level and how often you've made deposits over a 7-day period. The loyalty rewards are available in addition to the other bonuses and promotions offered to players. As with other loyalty schemes: the higher your VIP level, the better the bonus.

Casino Tropez Customer Support

Although Casino Tropez is one of today’s most experienced online casinos, they don’t work with 24/7 customer support. Instead, players are limited to business hours from 05:00 am – 11:00 pm GMT. Although they’re open 7 days a week these opening hours do not favour customers who are based in New Zealand due to time differences. The upside is that there is an international toll-free phone number that can be called for detailed matters. Here are your options if you want to contact Casino Tropez’s customer service department:

• Log in to contact the live chat department.
• [email protected]
• Phone (international, toll-free): +63-2756-7821

Casino Tropez Responsible Gambling

We were pleased to see how serious Casino Tropez deals with their responsible gaming policy as this is well put into place. The responsible gaming page as found in the footer provides some of the basic information and links to third parties, but the account settings (My Account > Account Preferences > Responsible Gaming) offer all the limits one can think of. These include session limits, loss limits, and bet limits, whilst there is also a self-exclusion option to protect yourself from gambling harm. In your account, you can also click on the customer support desk that can help you out, although you’ll need to take into account their limited opening hours as previously mentioned in this review.

Conclusion

After going through all the pages and sections on the Casino Tropez gambling website, we have to say that we’re not very satisfied with what we came across. We consider ourselves big fans of experienced online casino brands as these are normally considered the most stable companies. This might be true for Casino Tropez, but many of their sister brands were closed down by their owner Universe Entertainment Services Malta Limited. We’re just hoping that the same won’t happen to this website. Then again, this pokie site has been available since 2001 so they’ve been out there for over two decades now.

Like it or not, this online casino is fully powered by Playtech which is true for both the online casino lobby and the live dealer section. The good thing about this is that modern quality standards are met, but the downside is that the quantity standards are definitely lacking as there are only 400 games offered in both lobbies. Working with limited opening hours, Kiwis will need to bear in mind that this casino doesn’t offer 24/7 support which one would expect from a gambling site as experienced as Casino Tropez. Offering a loyalty scheme to existing players and a deposit bonus to new ones, both regulars and newbies will have something to look forward to at this casino.

Get in Touch

1. Contact: [email protected]