Casino Planet → 1500NZ$ Bonus & 200 Free Spins

Casino Planet's Short Introduction

Every time we see a brand by Genesis Global Limited turning its attention to NZ we are more than delighted to review the website as it means that the minimum quality standards are met of what we expect of an online casino. We haven’t come across any casino sites by this operator that has failed to impress us so far and those familiar with Genesis will probably know Genesis Casino and what its owner is capable of. Casino Planet is one of the latest brands that has become available in New Zealand, which is something anyone looking for a real money casino will enjoy. Whether this casino lives up to the standards as well? Let’s find out in our complete Casino Planet review.

Casino Planet Games Preview

Company Informations

1. Company Name: Genesis Global Limited
2. Address:
   28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta
3. Established: 2020
4. Licensed by: MGA
5. Contact: [email protected]

KiwiGambler’s Casino Planet review

Casino Cruise and Genesis Casinos are other brands that are brought to you by operator Genesis Global and we find that Casino Planet perfectly fits the rest of the portfolio. We would probably categorise the Casino Planet website as even more appealing than other sites by the same operator while our expectation is that the other performance metrics (such as a large game catalogue, wide range of payment methods, neat live casino, great bonuses) will also be met by the experienced team of Genesis Global. As this brand has been around since 2020 it’s fair to say that it has already proven itself while it is still young enough to be eager to perform. As we’re only looking for the for players that are based in NZ we are happy to inform you that Casino Planet is one of the candidates to make it to this list. In this review we’ll touch upon all the details about this casino.

Bonuses at Casino Planet

Casino Planet works with a few casino bonuses and the good news is that all the fun starts with a welcome package that includes both a matchs bonus and summing up to a 100% deal up to NZD$ 200 + 21 Free Spins. We find the match bonus to be industry average while the number of free spins isn’t as spectacular as we would’ve hoped, but still gives new users the opportunity to get familiar with what’s on offer at Casino Planet without having to risk a lot of their own money. The free spins are valid for NetEnt’s hit pokie Twin Spin and the wagering requirements are set at 40x. The playthrough requirement is the same at other brands owned by Genesis Global.

How Fast are Payouts at Casino Planet?

Casino Planet’s page that lists all the payment solutions doesn’t surprise us while the same is true for the wide range of options available. Most sister brands operated by Genesis work with the same payment solutions although there might be some slight differences here and there. The way Casino Planet lists its banking methods is the way we believe operators should do this as it includes all the information you need. As there are also a lot of e-wallets offered we believe we can definitely be included in our list of fast payout casinos. When we take a closer look at the minimum and maximum we are also very happy with what we see. The minimum deposit is NZD$10 for all banking methods while the maximum you can deposit is NZD$ 5,000. Depositing money is free on this website.

When it comes to speed, e-wallets give us the best alternatives as they don’t depend on the business hours of banking institutions. Instead, they deliver instant transactions which are especially convenient when you’re about to request a payout. Minimum and maximum withdrawals at this casino are respectively NZD$10 and NZD$ 2,300 per transaction.

KYC and AML

Verifying your ID has become mandatory at all online casinos and the same is true for Casino Planet. Luckily, this is only limited to the first transaction after which you should be okay once your documents and identity are verified. If you wonder why casinos are required to verify their users you might want to dive into the Know Your Customer (KYC) and Anti-Money Laundering (AML)-policies which are international standards that are meant to combat crime and guarantee safe financial transactions. Although this might sound spooky to some, KYC and AML is meant for all users and are standard procedure.

Casino Planet Online Pokies and Providers

Casino Planet is packed with online pokies as there are more than 2,000 games available for players to enjoy. We would’ve liked a lobby that was easily clickable from the home page, but going to the navigation bar will get you there as well. In terms of size there is little to complain about when we scroll through Casino Planet’s library. We found all sorts of categories to be listed, including jackpot slots, Megaways games, and regular pokies, so it’s hard to miss something here. We also liked the providers we encountered with the likes of Play'n Go, Evolution, and NetEnt being amongst the most popular. We are also glad to let you know that Casino Planet also offers one of the best live dealer casinos in NZ. Just make sure that you’ve got your strategy as casino free games aren’t available in live lobbies.

Casino Planet Loyalty Programs

Casino Planet has a loyalty program that is called VIP program which makes the player feel like a true VIP as they are referred to as VIP residents. The world, or the planet, they live in is called VIP Villa and this is one of the pages where the casino theme is very visible. The benefits that you’ll find here include a monthly VIP prize draw, exclusive holiday packages, and a personal withdrawal plan — amongst others.

Casino Planet Customer Support

Having an account at Casino Planet means you can count on around the clock support. Customer support is offered in different ways: live chat, email, and telephone. Please note that this is an European online casino if you want to give them a call. Live chat probably works best for most people, while email support is another comfortable option. The FAQ page is yet another channel and should answer some of your main questions. We tested both the email department and live chat desk and considered them both very responsive.

Casino Planet Responsible Gambling

Although Casino Planet stresses the importance of responsible gambling and holds two of the best licences possible, we found it a bit difficult to set our account limits. This wasn’t clearly stated in our account and your best bet is to contact customer support to get this set. What we didn’t like is that the FAQ section included a few questions about responsible gaming with one of them being whether it is possible to cancel a request of self-exclusion. Honestly, this is not the way to promote responsible gaming and something we highly disliked about this site.

Conclusion

Despite not promoting responsible gaming in the way it should, we do find that Casino Planet gives players an outstanding opportunity to make an online wager on a very complete platform. The website has a great theme, both new and existing players get appreciated via different bonuses and there is a loyalty program for the most loyal users. We have little to complain about mobile responsiveness as this is probably one of the best mobile casinos available to players from NZ. The extensive game catalogue is one of the highlights of this casino and with 2,000 games to be found in the online lobby, people will definitely find themselves on a different planet once they get involved in all the action.

Get in Touch

1. Contact: [email protected]